Contact
Lans Shop is run by one person, so email reaches me directly. Whether it’s a question before you buy, a problem with an order, download, or license key, or anything else, write to info@lans.cloud.
info@lans.cloud is the one channel, the same address that sends your order confirmations and license keys. Please include your order number (it starts with ORD-) if your message is about a specific purchase; it’s the fastest way to find you.
Response time
Expect a reply within two business days, usually sooner. There’s no phone line or live chat: email keeps a written record for both of us, which is better when it’s about payments and licenses.
Business details
Lans Shop is a registered Dutch sole proprietorship.
- Business name
- Lans IT
- Trade name
- Lans Shop
- KVK
- 42077043
- BTW-id
- NL005477083B77
- Address
- TODO: registered address
Privacy & data requests
To see, correct, or delete the data we hold about you, email the same address and we’ll take care of it. The details are in our privacy policy. How purchases, licenses, and refunds work is in the terms of sale.